FAQ

Clairvoyance means clairvoyance - being able to see clearly. However, we clairvoyants do not only use clairvoyance when we do clairvoyance. It is usually a mixture of clairvoyance, clairsentience and clairaudience. Clairvoyance is a tool that can give you an overview of the challenges and opportunities in your life.

When I do clairvoyance, I am shown images, words and often also get physical sensations, such as pain in the body.

It's help from the spiritual world that can give you a nudge in the right direction if you feel you've got stuck and need a little help to move on. It can also provide new ideas, inputs and tools to make the best of your current situation and life in general.

I work by looking at you as a whole person and the challenge(s) you may have. I give loving, concrete and constructive messages and tools, and give you information about where your strengths and also your challenges are. I work by looking at the whole of you and your situation as a whole, so I work with the whole person and I can give you tools on how to solve the challenges you are facing yourself, as well as give you a push in the right direction.

Yes! I am a certified clairvoyant counsellor, with an A. I am trained at the Clairvoyance Guidance School by Tove Lucka Kofoed. The duration of the training is 1.5 years and I have completed 390 hours of training. The training includes education and training in various disciplines within clairvoyance, the spiritual world, ethics and personal development. In addition, I am a certified angel card reader by Doreen Virtue and I have trained and educated myself in various spiritual disciplines including; meditation, mindfulness, mediation, ethics and communication with Tove Lucka Kofoed, Steen Kofoed, Henning Daverne and others.

I abide by the 10 rules of the clairvoyant association for a skilled and competent clairvoyant:

1. Only posts to people who have requested it
2. Only gives advice that is constructive and puts the client in a better position
3. Shows respect and empathy towards his client
4. Maintains confidentiality
5. Has a high level of responsibility, ethics and morality
6. Has good discernment
7. Performs clairvoyance only in sound physical and mental condition
8. Distinguishes clairvoyant counselling from other general counselling
9. Offers clairvoyance recorded on electronic media or in written form
10. Complies with all the present rules during all clairvoyant work

 

NOTE: I advise against using clairvoyants who do not adhere to the ethical guidelines and who, in particular, choose to tune in to people who have not asked for it. As clairvoyants we have no right to do this and it is against good ethics. So be careful if you come across a clairvoyant who offers this and does not have good ethics.

A written clairvoyance is a good way to get answers to the personal questions you may need answered.

In the written clairvoyance, you can choose to ask me some specific questions or you can simply book a reading where I tune in to you and give you any messages that may be for you from the universe. Appointments can be made by email: kontakt@zoeyadrianna.dk or via online booking.

If you have some questions you would like answered, remember that the more specific you are in your question, the more specific an answer you will get back.

When booking, I need to know your first name, as well as your personal questions and a good-looking, recent photo.

A written angel card reading is a good way to get answers to personal questions you may need answered.

In a written angel card reading, you can choose to ask me some specific questions or you can simply book a reading where I tune in to you and give you whatever messages there may be for you from the universe. Appointments can be made by emailing kontakt@zoeyadrianna.dk or by booking online.

If you have some questions you would like answered, remember that the more specific you are in your question, the more specific an answer you will get back.

When booking, I need to know your first name, as well as your personal questions and a good-looking, recent photo.

It depends on whether 15, 20 or 55 minutes are booked.

In a 55 min. I start by tuning into you clairvoyantly and feeling your energy, I tell what is happening in you right now - your strengths and your challenges etc., as well as what you need to know, including tools to move forward in life in the best possible way. Your past, present and future will all be touched on and can help to make you aware of unhelpful patterns and behaviours so that you can change those that are no longer doing you any good. You will receive various tools, advice and guidance to help you move forward in your personal development.

Afterwards, time is set aside for your questions. If you have no questions, the clairvoyance continues and I talk until the time is up.

If you have booked an appointment for a shorter clairvoyance, either 15 or 30 minutes, I will start by asking you to ask your question(s) so that you have time to answer them, as time often passes more quickly than you expect.

Most often people ask about love, work, finances, personal development or problems/challenges they are facing now. Nothing is too big or small as long as your questions remain personal and you don't ask what another person is thinking, feeling or doing - because I'm not allowed to ask that.

And remember, the more specific you are in your question, the more specific an answer you will get back.

In general, clairvoyance is a great tool to get some push in the right direction and answers to the things you are struggling with.

When clairvoyants do clairvoyance, they can see a possible future. We humans have our own free will and your future is shaped by the thoughts and actions you choose. So if you change your thoughts and actions, your future will also change accordingly and therefore look different.

I can therefore see what options are available in your future, depending on which path you choose to go down.

A session with me - whether face-to-face, written or by phone - is personal. So for Estonian reasons, I don't tune in to anyone but you. If you have a question that relates to another person, I'm happy to look at things from your side if there's something you want to know about a relationship and about what you can do to improve the situation etc. But I don't tune in to people who haven't asked for it.

If you have a child under 14 who needs advice and guidance, I will be happy to talk to the child and help, provided the questions asked are to help and support the child in whatever challenges he or she may have.

NOTE: I advise against using clairvoyants who do not adhere to the ethical guidelines and who, in particular, choose to tune in to people who have not asked for it. As clairvoyants we have no right to do this and it is against good ethics. So be careful if you come across a clairvoyant who offers this and does not have good ethics.

In principle, yes - I can - if you are willing to use the tools you are given. I give you messages and tools to let you know what you can do to solve your challenges. So it's important that you are ready to do some of the work yourself and use the tools and instruments I give you.

Yes, I'm sworn to secrecy. So you can be 100% safe, as what we talk about stays between us.

Yes I am a trained Reiki I healer.

If this is your first time to healing with me, we start with a short talk about why you are here. It may be physical or psychological reasons, or it may be that you are just enjoying the calm and want to receive the gifts of healing, such as more calm, balance and energy. 

Then the session continues on the tray. During the treatment, I gently place my hands in different places on the body.

The first time the price is 750 kr, and the subsequent times 600 kr.

Read more here

I have a private clinic at:

Amager Strandvej 112G, 5. tv, 2300 Copenhagen S.

If you are in doubt about which service is best for you to book, have a general question about me and my services, or would like to have a quick chat to feel if I am the right person to help you, I offer 10 minutes of free, no obligation telephone conversation.

You can book your time here www.zoeyadrianna.dk/book-tid

Choose the date and time that suits you best, write down your number and I'll call you at the agreed time.

In this 10-minute intro conversation, you can briefly talk about your thoughts, challenges, wishes or similar issues that you need help with. Or we can just have a short chat and feel if the energy and chemistry is there, so you can book your appointment at your leisure afterwards.

You can do that right here: Book Time

Or you can send an email to kontakt@zoeyadrianna.dk and I'll book the time for you. Payment can then be made by MobilePay to 888122 - and you will receive a receipt as proof of your payment.

Monday: 10-17
Tuesday: 10-17
Wednesday: 10-17
Thursday: 10-17
Friday: 10-17
Saturday: closed
Sunday: closed

If you don't find a time that suits you, please feel free to contact me and we can find a time that suits you.


If you are unable to come to Copenhagen, I offer telephone sessions.

You can find me at:

Amager Strandvej 112G, 5. TV
2300 København S
Entrance via Krimsvej, up the stairs/elevator to the mezzanine (press 1) and sharp left.

Contact details:

Phone: +45 26112686
Email: kontakt@zoeyadrianna.dk

If I cannot answer your call when you call, please leave your name and number and I will get back to you as soon as possible.

You can either pay via MobilePay, bank transfer or when you book online via my booking system, by credit card or Mobilepay.

Mobilepay number: 888122
Bank transfer: 0111 - 6284885374

For cancellations or no-shows of appointments such as healing, clairvoyance, spiritual guidance and other services, later than 24 hours before, the full amount will be paid.

TERMS AND CONDITIONS

PRODUCT 

SCOPE

These terms and conditions (hereinafter "Terms") apply to the purchase of products (hereinafter "Product") on the website www.zoeyadrianna.dk (hereinafter "Site"). The Company, CVR 34106185 ("the Supplier") is the provider of the Product and the Site. The customer is the private person (hereinafter "Customer") who chooses to purchase one or more of the Supplier's Products in accordance with the Terms.

CONDITIONS OF PURCHASE

2.1 Prices and content for the Supplier's Products are available on the Site. The password to the Site is personal and may not be shared with or transferred to third parties.

2.2 All Products are ordered and paid for online by credit card on the Site or via Mobilepay. By purchasing a Product on the Site, the Customer consents to the Supplier automatically deducting payment for a Product from the credit card entered by the Customer. The Supplier cooperates with a payment provider. All prices are inclusive of Danish VAT and quoted in DKK.

2.3 The Supplier has the right to change the Terms, including prices and other terms with a notice of 30 days to the end of a month.

2.4. The Customer shall first provide his credit card details when purchasing Products on

Site.

 

MAIN CHARACTERISTICS OF THE SERVICE

3.1. In accordance with § 8, paragraph 1, no. 1 of the Consumer Contract Act, the main characteristics of the Supplier's Products are as described in section 3.2 of the Conditions.

3.2. Audio files, e-books, physical book and spiritual guidance, to create satisfaction for the customer.

 

NEWS & OFFERS

The Customer consents on the Site that the Supplier may send via email news and offers regarding new Products, functionalities and services on the Site. The Supplier does not pass on or sell the Customer's information to third parties. The Customer may unsubscribe from newsletters at any time on his profile on the Site or by sending an email to the Supplier.

DELIVERY

5.2 Once the Customer has ordered a product on the Site, the Product will be sent to the

Customer provided address within 5-10 business days.

5.2 After purchasing a Product, the Customer will automatically receive an order confirmation at the email address provided by the Customer at the time of purchase.

RIGHT OF WITHDRAWAL

As a consumer, you have the right of withdrawal in accordance with the rules of the Consumer Contract Act. However, you consent to the Supplier tailoring the Supplier's products to your needs. This means that your right of withdrawal expires as soon as the customisation of a purchased Product starts in accordance with the Consumer Contract Act. No refunds are given for gift vouchers. 

18, paragraph 2, point 3.DISCLAIMER

 

8.1 Customers use the Supplier's Products and the Site at their own risk.

The Supplier shall therefore not be liable for any loss alleged to have been caused directly or indirectly by the Customer's use of the Supplier's Products or the Site.

 

8.2 Specifically, the Supplier shall not be liable for any direct or indirect loss resulting from any business interruption or any other type of loss related to the use of the Supplier's Products or the Site.

 

8.3 In any event, the Customer's claim for damages against the Supplier shall not exceed the total amount paid by the Customer for a Product.

 

PROCESSING OF CUSTOMER DATA

9.1 The Supplier shall process all personal data in accordance with Danish legislation on personal data protection, which is based on EU regulations.

 

9.2 In addition to the information that the Customer enters when creating a profile, the Supplier uses cookies and records information in the Site's log statistics such as IP address and which pages of the Site the Customer visits.

9.3 Data collection is done for the purpose of developing the Supplier's Offerings to Customers and the Site, including to optimize the user experience for Customers. A cookie is a text file sent to the user's browser from a web server and stored on the computer's hard drive. The Customer can choose to delete or disable cookies at any time.

9.4 All data is stored and processed on servers either at the Supplier itself or at a hosting provider chosen by the Supplier, working within the framework of the Terms. Personal data or other customer information will not be transferred to parties other than the Supplier itself or the chosen hosting partner.

9.5 Personal information such as the user's email, IP address, etc. is treated confidentially, and particularly sensitive data such as password and payment information is stored in a secure form. Data is accessible only to a few persons employed by the Supplier. Please note, however, that there is always a risk associated with the digital disclosure of personal information, so all uploading of information to the Site is at your own risk.

9.6 The Customer may at any time contact the Supplier and obtain access to the Customer's own personal data held by the Supplier and request that it be deleted or rectified.

USER-GENERATED CONTENT

10.1 The Customer grants the Supplier full and irrevocable rights to use and transform the Customer's content, including images and text internally on the Site and externally in the Supplier's marketing. The Supplier shall have the right to sell its business including content published by the Customer, while the Supplier shall not have the right to retransfer, including sell or license, the Customer's content separately.

10.2. It is not permitted to provide telephone numbers, addresses or email addresses of persons other than the Customer itself. It is not permitted to distribute any information that may be perceived as pornographic, discriminatory, offensive or otherwise illegal under applicable law. The Customer may only upload photos to which the Customer has the rights.

10.3 If the Customer acts in breach of the Terms, the Supplier has the right to modify, change or delete any information or content shared by the Customer. This includes the right to delete the Customer's profile.

INTANGIBLE RIGHTS

Copyright and other intellectual property rights in the Site and the Product belong to the Provider.

CONFLICTS

12.1 Danish law applies to the Terms.

12.2 Disputes between the Supplier and the Customer shall be settled by the Court of Copenhagen in the first instance.

Payment

www.zoeyadrianna.dk accepts payment by Dankort/VISA-Dankort, VISA, VISA Electron, Mastercard, MobilePay and bank transfer. Payment by card will only be deducted from your account when the item is dispatched.

All amounts are in DKK. Danish kroner and include VAT.

www.zoeyadrianna.dk uses an approved payment server that encrypts all your card details with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

Delivery

www.zoeyadrianna.dk delivers on all working days. The order is sent by DAO and delivered within 5-7 business days. Reservations are made for unforeseen events.

Gift card

Gift vouchers cannot be exchanged for cash. But can be used on the entire webshop and its physical and digital products.

Right to complain

There is a 2-year warranty under the Purchase Act. Our warranty applies to defects in material and/or workmanship.

The complaint does not apply to defects or damage caused by incorrect operation of the product/service. Complaints and refunds do not apply to custom-made services/goods/products, gift cards, clairvoyance, angel card reading, spiritual life guidance, electronic products.

The customer is responsible for the return costs of physical products.

On return

Please contact and send complaints to:

Zoey Adrianna

Amager Strandvej 112G, 5th TV 

2300 Copenhagen S 

Parcels sent COD are not accepted.

 

Refunds are only given for the physical products and not for the shipping. The buyer is responsible for the return of the products and the purchase of shipping.

 

Refund

If a refund has been agreed, please send your bank details so that we can transfer the agreed amount.

If services such as healing, clairvoyance, spiritual guidance, etc. are cancelled less than 24 hours in advance, a fee of 50% will be charged. If cancelled less than 3 hours before or in case of no-show, a fee of 100% of the treatment price will be charged. 

 

 

Right of withdrawal

There is a 14-day full return policy on items purchased in our webshop. There is no right of return on the services, therefore no right of return is granted.

The period of 14 days is counted from the day you receive the order.

Return costs are your responsibility.

Cancellation must be notified to us within 14 after the purchase and from the cancellation you must return the shipment within 14 days.

Notification should be made by email to kontakt@zoeyadrianna.dk. In the notice, you must clearly inform us that you wish to exercise your right of withdrawal.

Condition of the goods when you return them

You are liable only for any deterioration in the value of the goods caused by handling other than that necessary to determine the nature, characteristics and functioning of the goods. In other words - you can try the product in the same way as if you tried it in a physical shop.

If the item has been tried on beyond what is described above, we will consider it used, which means that if you cancel the purchase, you will only get part or none of the purchase price back, depending on the commercial value of the item.

To receive a full refund, you must do the same as in a physical store. You can try the product, but not actually use it.

Complaints - overview and links:

If you have a complaint about a product purchased in our Webshop, you can send a complaint to:

The Competition and Consumer Authority's Centre for Complaints Resolution

Carl Jacobsens Vej 35

2500 Valby

Link: www.forbrug.dk

If you are a consumer living in another EU country, you can register your complaint on the EU Commission's online complaints platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

If you make a complaint here, please provide our e-mail address: kontakt@zoeyadrianna.dk

You can find me at:

Amager Strandvej 112G, 5. TV
2300 København S

Entrance via Krimsvej, up the stairs/elevator to the mezzanine (press 1) and sharp left.
Door phone: Rubinzen

Metro: Line M2 to Ørestad Metro. 3-4 minutes walk.

Car: Free parking is available on Amager Strandvej and several nearby streets.

When you shop online, we usually ship your order the next day on business days.

Delivery time is approximately 1-4 days, depending on delivery method.

Please contact me at kontakt@zoeyadrianna.dk