FAQ

Clairvoyance means clairvoyance - i.e. being able to see clearly. However, we clairvoyants do not only use clairvoyance when we do clairvoyance. It is usually a mixture of clairvoyance, clairvoyance and clairaudience. Clairvoyance is a tool that can give you an overview of challenges and opportunities in your life.

When I do clairvoyance, I am shown images, words and often also get physical sensations, such as pain in the body.

It is help from the spiritual world that can give you a push in the right direction if you feel that you have gotten a little stuck and need a little help to move forward. It can also provide new ideas, inputs and tools to get the best out of your current situation and life in general.

I work to look at the whole of you as a person and the challenge(s) you may have. I give loving, concrete and constructive messages and tools, and give you information about where your strengths and also your challenges are. I work to see the whole of you and your situation as a whole, so I work with the whole person and I can give you tools for how you can solve the challenges you are facing yourself, as well as give you a push in the right direction.

Yes! I am a certified clairvoyant guide, with a 12. I am educated at the Clairvoyance Guidance School v. Tove Lucka Kofoed.

The duration of the training is 1.5 years and I have undergone 390 training hours. The education includes teaching and training in various disciplines within clairvoyance, the spiritual world, ethics and personal development.

In addition to that, I am certified in NLP, DISC and then I am a certified angel card reader v. Doreen Virtue and I have trained and educated myself in various spiritual disciplines including; meditation, mindfulness, mediation, ethics and communication at, among others Tove Lucka Kofoed, Steen Kofoed, Henning Daverne and others

I comply with the clairvoyant association's 10 rules for a skilled and competent clairvoyant:

1. Only tunes in to people who have asked for it themselves
2. Only gives advice that is constructive and puts the client in a better position
3. Shows respect and empathy towards his client
4. Has a duty of confidentiality
5. Has great responsibility, good ethical understanding and high morals
6. Has good discernment
7. Only practice clairvoyance in sound physical and mental condition
8. Distinguishes clairvoyant advice from other general advice
9. Offers clairvoyance recorded on electronic media or in written form
10. Fulfills all present rules during all clairvoyant work

NOTE: I advise against using clairvoyants who do not comply with the ethical guidelines and who especially choose to tune in to people who have not asked for it.

As clairvoyants, we have no right to this and it goes against good ethics. So be careful if you come across a clairvoyant who offers this and does not have good ethics.

A written clairvoyance is a good way to get answers to the personal questions you may need answers to.

In the written clairvoyance, you can choose to ask me specific questions or you can simply order a reading, where I tune in to you and give you the messages and messages that may be for you from the universe. Appointments can be booked by email: kontakt@zoeyadrianna.dk or via online booking .

If you have any questions you would like answered, remember that the more specific you are in your question, the more specific an answer you will get back.

When booking, I need to know your first name, as well as have your personal questions and a similar, recent photo sent.

A written angel card reading is a good way to get answers to the personal questions you may need answers to.

In a written angel card reading, you can choose to ask me specific questions or you can simply order a reading where I tune in to you and give you the messages that may be for you from the universe. An appointment can be booked via email to kontakt@zoeyadrianna.dk or via online booking .

If you have any questions you would like answered, remember that the more specific you are in your question, the more specific an answer you will get back.

When booking, I need to know your first name, as well as have your personal questions and a similar, recent photo sent.

It depends on whether 15, 20 or 55 minutes have been ordered.

In a 55 min. telephonic clairvoyance I start by tuning into you clairvoyantly and feeling your energy, I tell you what is happening in you right now - your strengths and your challenges etc., as well as what you need to know, including tools to move forward in life in the best possible way. Both your past, present and future will be affected and can help make you aware of inappropriate patterns and behaviors, so that you can change those that no longer do you any good. You will receive various types of tools, advice and guidance that help to support you going forward in your personal development.

Afterwards, time is set aside for your questions. If you have no questions, the clairvoyance continues and I talk until the time is up.

If you have booked an appointment for a shorter clairvoyance, either 15 or 30 minutes, I will start by asking you to ask your question(s) so that you can get answers to them, as time often goes faster than expected.

Most often people ask about love, work, finances, personal development or problems/challenges they are facing now. Nothing is too big or small, as long as your questions remain personal and you don't ask about what another person thinks, feels or does - because I'm not allowed to do that.

And remember that the more specific you are in your question, the more specific an answer you will get back.

In general, clairvoyance is a super good tool to get some nudges in the right direction and answers to the things you mess with.

When clairvoyants do clairvoyance, they can see a possible future. We humans have our own free will and your future is shaped by the thoughts and actions you choose. Then if you change your thoughts and actions, then your future will also change accordingly and therefore look different.

I can therefore see what opportunities are available in your future, depending on which path you choose to go down.

A session with me - whether face-to-face, in writing or over the phone - is personal. So for Estonian reasons, I don't tune in to anyone but you. If you have a question that concerns another person, I am happy to look at things from your side, if there is something you would like to know about a relationship and about what you can do to improve the situation, etc. But I do not listen to people who have not asked for it.

If you have a child under the age of 14 who needs advice and guidance, I am happy to listen to the child and help if the questions that are asked are to help and support the child in any challenges he or she may have.

NOTE: I advise against using clairvoyants who do not comply with the ethical guidelines and who especially choose to tune in to people who have not asked for it. As clairvoyants, we have no right to this and it goes against good ethics. So be careful if you come across a clairvoyant who offers this and does not have good ethics.

Yes, I am bound by confidentiality. So you can be 100% safe as what we talk about stays between us.

Although I meet all the requirements to become a member of the Clairvoyant association and have the right education with more than 390 hours of teaching, I have chosen not to be a member.

I have made this choice on the basis that in principle anyone (myself included) can start an association, demand DKK 750 in membership fees and think that the only right thing is to be a member of this association. Which goes against what I think is fair.

Unfortunately, I myself - and also some of my clients - have learned that there are really good and ethical clairvoyants who are not part of the Clairvoyant association. Just as, unfortunately, there are also clairvoyants who do not comply with the ethical rules, despite being members of the association. And that's why I personally don't think it's fair whether a clairvoyant is good and ethically responsible, even if they're a member of this association.

Instead, I would advise everyone to use their gut feeling when choosing a clairvoyant and not least to familiarize themselves thoroughly with what your needs and wishes are and whether the clairvoyant can match this. All clairvoyants work differently, cannot do the same and each have their own top skills.

Although I am not a member of the Clairvoyant association, I adhere to the following ethical rules:

1. only tunes in to people who have asked for it themselves
2. only gives advice that is constructive and puts the client in a better position
3. shows respect and empathy for his client
4. has a duty of confidentiality
5. has great responsibility, good ethical understanding and high morals
6. has good discernment
7. only exercises clairvoyance in sound physical and mental condition
8. distinguishes clairvoyant counseling from other counseling
9. offers the clairvoyance recorded on electronic media or in written form
10. fulfills all present rules during all clairvoyant work

Yes, I am a trained Reiki I and Reiki 2 healer with Myanne Luxn and Christin Bjergbakke.

I work with the original Reiki system Usui Shiki Ryoho.

Besides that, I am certified in Diamond Light Healing.

If it is your first time for healing with me, we start with a short talk about why you are here. It can be for physical or psychological reasons, or it can be that you just enjoy the peace and want to receive healing gifts, such as more peace, balance and energy.

The session then continues on the bench. During the treatment, I gently place my hands in different places on the body.

The first time the price is DKK 750, and the subsequent times DKK 650.

There is also the option of remote healing if circumstances mean that you cannot attend a physical healing.

read more here

Are you in doubt about which service is best for you to book, do you have a general question for me and my services, or do you want to have a short chat to see if I am the right person to help you, then I offer 10 minute free and non-binding telephone conversation.

You book the time here www.zoeyadrianna.dk/book-tid

Choose the date and time that suits you best, write down your number and I will call you at the agreed time.

In this 10-minute intro conversation, you can briefly talk about your thoughts, challenges, wishes or similar for which you need help. Or we can simply have a short chat and feel if the energy and chemistry is there, so that you can book your appointment afterwards at your leisure.

You are also welcome to send me an email at kontakt@zoeyadrianna.dk

You can do that right here: Book an appointment

Or you can send an email to kontakt@zoeyadrianna.dk and I will book the time for you. You can then pay with MobilePay to 888122 - and you will receive a receipt as proof of your payment.

Monday: 10-17
Tuesday: 10-17
Wednesday: 10-17
Thursday: 10-17
Friday: 10-17
Saturday: closed
Sunday: closed

If you do not find a time that suits you, please contact me so that we can find a time that suits you.
If you are unable to come to a physical session, I offer telephone and written sessions.

Contact Information:

Telephone: +45 26112686
Email: kontakt@zoeyadrianna.dk

If I cannot answer your call when you call, please leave your name and number and I will get back to you as soon as possible. I am often busy with clients and the phone will therefore go straight to voicemail.

You can either pay via MobilePay, bank transfer or when you book an appointment online via my booking system, with Dankort or Mobilepay.

Mobilepay number: 888122
Bank transfer: 0111 - 6284885374

In case of cancellation or no-show for appointments later than 24 hours before, the full amount is paid.

See prices here

All prices include VAT.

TERMS OF BUSINESS

PRODUCT

FIELD OF APPLICATION

The terms and conditions (hereinafter the “Terms”) apply to the purchase of products (hereinafter the “Product”) on the website www.zoeyadrianna.dk (hereinafter the “Site”). The company, CVR 34106185 (the “Supplier”) is behind the Product and the Site. The customer is the private individual (hereinafter "the customer") who chooses to purchase one or more of the Supplier's Products in accordance with the Conditions.

CONDITIONS OF PURCHASE

2.1. Prices and content for the Supplier's Products can be found on the Site. The password for the Site is personal and may not be shared with or transferred to third parties.

2.2. All Products are ordered and paid online by credit card on the Site or via Mobilepay. When purchasing a Product on the Site, the Customer consents to the Supplier automatically deducting payment for a Product from the credit card entered by the Customer. The supplier cooperates with a payment provider. All prices include Danish VAT and are stated in DKK.

2.3. The supplier has the right to change the Terms and Conditions, including prices and other conditions, with 30 days' notice to the end of a month.

2.4. The customer first provides his credit card details when purchasing Products on the site.

MAIN CHARACTERISTICS OF THE SERVICE

3.1. In accordance with Section 8, subsection of the Consumer Contracts Act. 1, no. 1 are the most important properties of the Supplier's Products as described in the Terms and Conditions section 3.2.

3.2. Audio files, e-books, physical books and spiritual services, is to create satisfaction for the customer.

NEWS & OFFERS

The Customer gives his consent on the Site for the Supplier to send via email news and offers regarding new Products, functionalities and services on the Site. The supplier does not pass on or sell the customer's information to third parties. The customer can unsubscribe from newsletters at any time on his profile on the Site or by sending an e-mail to the Supplier.

DELIVERY

5.2. When the Customer has ordered a product on the Site, the Product is sent to the address provided by the Customer within 5-10 working days.

5.2. After purchasing a Product, the Customer automatically receives an order confirmation to the email address provided by the Customer at the time of purchase.

RIGHT OF WITHDRAWAL

As a consumer, you have the right of withdrawal in accordance with the rules of the Consumer Contracts Act. However, you give your consent for the Supplier to tailor the Supplier's products to your needs. This means that your right of withdrawal expires as soon as the customization of a purchased Product begins in accordance with the Consumer Contracts Act. No refunds are given for gift cards.

18 pcs. 2, no.

There is a 14-day full right of return on goods purchased in our Webshop. There is no right of return on the services, which is why no right of return is given.

The period of 14 days is counted from the day you receive the order.

Return costs are your own responsibility. Return orders must be sent with PostNord or GLS. Packages from DAO and packages to the parcel shop or per COD will not be delivered or collected.

Cancellations must be reported to us no later than 14 days after the purchase, and you must return the shipment no later than 14 days after the cancellation.

The notice must be given by email at kontakt@zoeyadrianna.dk. In the message, you must make us clearly aware that you wish to exercise your right of withdrawal

3. DISCLAIMER

8.1. Customers use the Supplier's Products and the Site at their own risk.

The Supplier cannot therefore be held liable for losses that are directly or indirectly believed to be caused by the Customer's use of the Supplier's Products or the Site.

8.2. Specifically, the supplier is not responsible for direct or indirect losses as a result of operational disruptions or other types of losses linked to the use of the Supplier's Products or the Site.

8.3. In any case, the Customer's compensation claim against the Supplier cannot exceed the total amount that the Customer has paid for a Product.

PROCESSING OF CUSTOMER DATA

9.1. The supplier processes all personal data in accordance with the Danish legislation on personal data protection, which is based on EU regulations.

9.2. In addition to the information that the Customer enters in connection with creating a profile, the Supplier uses cookies and registers information in the Site's log statistics, such as IP address and which pages on the Site the Customer visits.

9.3. Collection of data is done with a view to developing the Supplier's Offer to Customers and the Site, including to optimize the user experience for Customers. A cookie is a text file that is sent to the user's browser from a web server and stored on the computer's hard drive. The customer can choose to delete or disable cookies at any time.

9.4. All data is stored and processed on servers either at the Supplier itself or at a hosting provider chosen by the Supplier that works within the framework of the Conditions. Personal information or other customer information will not be transferred to parties other than the Supplier itself or the chosen hosting partner.

9.5. Personal information such as the user's email, IP address etc. is treated confidentially, and particularly sensitive data such as password and payment information are stored in a secure form. Data is only available to a few people employed by the Supplier. However, be aware that there is always a risk associated with passing on personal information digitally, which is why all uploading of information to the Site is done at your own risk.

9.6. The Customer can at any time contact the Supplier and gain insight into the Customer's own personal data, which is stored by the Supplier, and ask to have it deleted or corrected.

USER-GENERATED CONTENT

10.1. The Customer grants the Supplier full and irrevocable right to use and transform the Customer's content, including images and text internally on the Site as well as externally in the Supplier's marketing. The Supplier has the right to sell its business including content published by the Customer, while the Supplier does not have the right to transfer, including sell or license, the Customer's content separately.

10.2. It is not permitted to provide telephone numbers, addresses or email addresses of persons other than the Customer himself. It is not permitted to distribute any kind of information that can be perceived as pornographic, discriminatory, offensive or otherwise illegal in relation to applicable law. The Customer may only upload photos to which the Customer has the rights.

10.3. If the Customer acts in violation of the Terms, the Supplier has the right to modify, change or delete information or content that the Customer has shared. It also includes the right to delete the Customer's profile.

INTELLECTUAL RIGHTS

The copyright and other intellectual property rights to the Site and the Product belong to the Supplier.

CONFLICTS

12.1. Danish law applies to the Terms.

12.2. Conflicts between the Supplier and the Customer must be settled at the Court in Copenhagen in the first instance

www.zoeyadrianna.dk accepts payment with Dankort/VISA-Dankort, VISA, VISA Electron, Mastercard, MobilePay and bank transfer. Payment by card will only be debited from your account when the item is dispatched.

All amounts are in DKK. Danish kroner and is incl. VAT.

www.zoeyadrianna.dk uses an approved payment server that encrypts all your card information with SSL (Secure Socket Layer) protocol. This means that your information cannot be read.

Delivery

www.zoeyadrianna.dk delivers on all weekdays. The order is sent with DAO or PostNord and delivered within 5-7 working days. Reservations are made for unforeseen events.

Gift card for webshop

Gift cards cannot be exchanged for cash. But can be used on the entire webshop and its physical and digital products.

Gift card for services

Gift cards cannot be exchanged for cash. But physical and digital services can be used.

Right of complaint

There is a 2-year right to complain in accordance with the Purchase Act. Our right of complaint applies to defects in material and/or manufacturing.

The complaint does not apply to errors or damage caused by incorrect operation of the product / service. The complaint and refund do not apply to specially made services/goods/products, gift cards, as well as clairvoyance, angel card reading, spiritual life guidance, soul talk, electronic products and other services.

The customer covers the return costs of physical products themselves.

On return

Complaints/returns are sent with DAO, GLS or PostNord to:

Zoey Adrianna
Jørgensvej 40
3210 Vejby Strand

We do not accept parcels sent on cash on delivery or parcel shop. Packages sent by cash on delivery or to the parcel shop will be returned.

Refunds are only given for the physical products and not for shipping. The buyer is responsible for returning the products and purchasing shipping.

Refund

If a refund has been agreed, please send your bank details so that we can transfer the agreed amount.

If services are canceled later than 24 hours before, a fee of 100% of the price of the treatment is paid, regardless of the reason.

Right of withdrawal

There is a 14-day full right of return on goods purchased in our Webshop. There is no right of return on the services, which is why no right of return is given.

The period of 14 days is counted from the day you receive the order.

Return costs are your own responsibility. Return orders must be sent with PostNord or GLS. Packages from DAO and packages to the parcel shop or per COD will not be delivered or collected.

Cancellations must be reported to us no later than 14 days after the purchase, and you must return the shipment no later than 14 days after the cancellation.

The notice must be given by email at kontakt@zoeyadrianna.dk. In the message, you must make us clearly aware that you wish to exercise your right of withdrawal.

The condition of the item when you send it back

You are only liable for any deterioration in the value of the goods which is due to handling other than what is necessary to determine the nature, characteristics and way of functioning of the goods. In other words – you can try the product in the same way as if you tried it in a physical store.

If the item has been tried on in addition to what is described above, we consider it as used, which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the item's commercial value.

In order to receive the full purchase amount back, you must therefore do the same as you can in a physical store. You may test the product, but not actually use it.

Appeal options - overview and links:

If you have a complaint about a product bought in our Webshop, you can send a complaint to:

The Danish Competition and Consumer Authority's Center for Complaint Resolution

Carl Jacobsens Vej 35

2500 Valby

Link: www.forbrug.dk

If you are a consumer residing in another EU country, you can register your complaint in the EU Commission's online complaint platform.

The platform can be found here: http://ec.europa.eu/consumers/odr/

If you submit a complaint here, you must provide our email address: kontakt@zoeyadrianna.dk

There is always a 14-day return period.

Read more about return and exchange rights under terms and conditions.

If you need to return an item, please notify us via kontakt@zoeyadrianna.dk. Once the return has been approved, you can use the return portal, where you can order a shipping label yourself: Return

When you shop on the webshop, we usually send your order the next day on weekdays.

Delivery time is approximately 2-4 working days, depending on the form of delivery and carrier, as well as subject to weekends, public holidays and holidays.

It is not possible to physically pick up a webshop order from us. The store is exclusively a webshop.